Senior Enterprise Support Engineer
Clera · New York City, NY
$142k/yr (est.)Posted 2d agoIT
Position summary
About the Role Join a team at an AI company as a hands-on technical advisor for enterprise customers. You will own complex customer issues from investigation through resolution, contribute to production incident response, and help improve the support function. What You'll Do Own enterprise customer technical issues from initial contact through resolution. Lead video calls with senior customer stakeholders, including strategy discussions and incident de-escalations. Analyze SQL queries, cloud lo…
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