Front Office Manager - InterContinental New York Barclay

Job Overview Assist in managing all aspects of the front office areas which may include but is not limited to guest registration, bell services, concierge services, business center, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. Serve as Front Office Manager in his/her absence. Duties and Responsibilities Assist in monitoring and controlling labor costs and expenses, and achieving r…