Customer Services

Call Center Agent (FT)

Kris Konstruction · Baldwin, MD

$37k/yrPosted 5h agoCustomer Services

Position summary

We are a family owned and operated business with a new call center located in Baldwin, MD! We are looking for outgoing members to join our team as call center agents! Call Center Sales Agent Description: 1. Schedule and confirm appointments 2. Answer inbound calls and make outbound calls 3. Provide Customer Service 4. Achieve weekly and monthly quotas Call Center Target Metrics: 45-55 Dials per hour per caller 30% conversion from Raw Lead to Set Appointment 80% conversion from Set Appointment t…

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