IT Support Specialist – Retail Systems

Tandy Leather Factory is seeking a customer-focused Technical Support Specialist to help retail and online customers resolve technology and product-support issues. Troubleshoot point-of-sale systems, computers, connectivity, and e-commerce tools; document and escalate complex problems; and guide customers and colleagues through clear, practical solutions. Bring strong communication skills, sound troubleshooting habits, and an interest in supporting a maker-focused business. You’ll work with sto…