AI Customer Assurance Engineer / AI Product Support Engineer
PeakIT · Durham, NC
$101k/yr (est.)Posted 13d agoIT
Position summary
Position Overview The AI Customer Assurance Engineer delivers high-quality responses to customer information requests while advancing the team's use of AI tools. This hybrid role combines product subject matter expertise with AI model training and refinement. You will balance hands-on customer engagement, data compliance, and the development of AI-enabled service workflows. Core Responsibilities Customer Assurance: Own and resolve complex customer requests regarding product data, security, and …
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