IT

Senior Contact Center Project Manager

ITCON Services · Indiana, PA

$112k/yr (est.)Posted 12d agoIT

Position summary

: ITCON Services is seeking to hire a seasoned Senior Contact Center Project Manager with over 10 years of experience to lead and optimize large-scale contact center projects within the federal government sector. In this role, you will drive the planning, execution, and successful delivery of contact center operations, ensuring compliance with federal regulations, enhancing customer satisfaction, and optimizing efficiency across multiple channels. This position requires a hands-on project manag…

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