IT Support Analyst
Savi Gurus · Webster Groves, MO
$40k/yr (est.)Posted 6h agoIT
Position summary
Savi Gurus is hiring an IT Support Analyst to work full-time onsite at a client location in St. Louis, Missouri. This is not a remote position. Primary Responsibilities: Provide Tier 1/2 support for incidents and service requests (hardware, software, access, connectivity) Troubleshoot and resolve issues with a focus on first-contact resolution; escalate as needed Log, update, and manage tickets in ITSM tools (e.g., EasyVista, ServiceNow) in line with SLAs Perform user account administration in …
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