Hospitality & Catering

Guest Services Manager

Marriott Hotels Resorts · K-Town, IL

$62k/yr (est.)Posted 7h agoHospitality & Catering

Position summary

Description JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest s…

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