OCTO -DCPS Helpdesk Specialist
Synergetic Information Systems, Inc · Mount Rainier, MD
$85k/yr (est.)Posted 6h agoIT
Position summary
OCTO -DCPS Helpdesk Specialist Roles and Responsibilities Include: · Resolve technical issues and closing out assigned. · Service/Incidents requests within the agency's Service Level Agreements. · Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources. · Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both · Windows and Apple), off-the-shelf products (e.g. Mic…
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