Service Desk Lead
ASM Research, An Accenture Federal Services Company · Bonnie, UT
$74k/yr (est.)Posted 6h agoIT
Position summary
Position Overview The Service Desk Lead directs the day-to-day IT support activities of the Service Desk, with team-lead responsibilities for assigned staff. This role is accountable for ensuring continuity of computer, network, and application services for users throughout the organization and external customers through planning, technical leadership, and coordination of Service Desk work. The Service Desk Lead facilitates alignment of Service Desk operations with business processes and requir…
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