Helpdesk Manager
TEKsystems · Beaverton, MI
$117k/yr (est.)Posted 6h agoIT
Position summary
Job Description Job Description Top Skills' 1. MSP Experience(MUST HAVE) 2. Supervisory Experience (must have experience leading teams of at least 10 analysts) 3. Elite Troubleshooting Skills (will be supervising Tier 1, 2, and 3 teams) DAILY RESPONSIBILITIES Monitor and respond quickly and effectively to requests received through the IT helpdesk. Manage the operation and organization of the Helpdesk. Conduct performance evaluations to monitor delivered results from the Helpdesk. Attend team me…
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