Sr. Customer Success Manager
Momentive Software · Atlanta, GA
$65k/yr (est.)Posted 6h agoIT
Position summary
Job Description DUTIES & RESPONSIBILITIES: Develop and maintain strong client relationship throughout the customer lifecycle Basic knowledge of platform system and tools Provide best practices to clients Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly Lessons learned are identified and shared with the relevant teams Engage with customer to promote software adoption and onboarding strategies Provides renewal sales quot…
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