Front Desk Agent
Kolter Hospitality Group · Orlando, FL
$39k/yr (est.)Posted 11h agoHospitality & Catering
Position summary
Description Overview: A Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a comfortable and welcoming environment. This position is responsible for processing check-ins and check outs, issuing room keys, and resolving guest issues with complying with all Kolter Hospitality and Hyatt standards, policies and procedures. Performance Expectations: Assist guests with check-in and check-out processes. Coordinate all guest requests. Inform guests of hotel services,…
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