Customer Services

Team Lead

Planet Fitness - PF Baseline Fitness · Hesperia, CA

$45k/yr (est.)Posted 5h agoCustomer Services

Position summary

Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Job Summary Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities Assist in training and developing staff. Assist in member service oversight making sure all staff provide great customer experience. Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concer…

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