Guest Service Representative
Marriott Hotels Resorts · Detroit, MI
$45k/yr (est.)Posted 5h agoHospitality & Catering
Position summary
Description POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of …
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