Manager-Project/Product III
Apidel Technologies · Rosemead, CA
$135k/yr (est.)Posted 6h agoIT
Position summary
Day-to-Day Responsibilities/Workload Support IVR/IVA operational activities and platform performance monitoring. Coordinate project plans, timelines, risks, dependencies, and stakeholder communications. Gather and document business requirements, acceptance criteria, and success measures. Facilitate release planning, testing, implementation, and operational readiness activities. Analyze customer journeys, call flows, containment rates, and conversion funnels to identify optimization opportunitie…
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